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Hug Your Customers – Jack Mitchell

Hug Your Customers (2003) is based on the author’s five decades of experience in crafting the perfect... View more

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Hug Your Customers (2003) is based on the author’s five decades of experience in crafting the perfect customer-centered business. “Hugging” your customers is about catering to their every need and organizing your entire company around them. Establishing a hugging culture is the most effective way to achieve financial success and keep your customers happy.

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