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The Managed Heart – Arlie Russell Hochschild

The Managed Heart (1983) is the seminal sociological text that introduced the concept of emotional... View more

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The Managed Heart (1983) is the seminal sociological text that introduced the concept of emotional labor. these highlights reveal how we adjust our emotions to our advantage in social and professional contexts, and shed light on the risks and consequences of this form of self-management.

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